Contact

Contact Teddy’s Future Lab

Draft for legal and operational review. Not approved for public launch.

Support

For help with your account, please sign in and send a request from the Ideas & Support page so we can connect it with your account. Never send passwords, recovery codes or children’s private records by email.

Privacy requests

To ask about the information held about you or your child, or to ask for a copy, a correction or deletion, email support@mytfl.co with “Privacy request” in the subject. A signed-in parent can download the family’s data from the Ideas & Support page or from Security in the app. See the Privacy Notice for more.

Deleting your data

If you can sign in: a parent account can be deleted in the app under Security → Delete my account. This erases the account and every child profile in it after you confirm your password. Children’s information can be reviewed under Children’s data.

If you cannot sign in: first try Account Help to get back in, then use the in-app deletion above. If you still cannot get in, email support@mytfl.co from the email address on the account and ask for deletion. We will need to confirm that the request comes from the account holder before anything is deleted, and we will never ask for your password.

Postal address

[business mailing address — to be added before launch]